Terms of Service

Agreement to Terms

By accessing or using the Sous website and platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Description of Service

Sous provides an AI-powered analytics platform designed for CPG (Consumer Packaged Goods) teams. Our Service helps transform syndicated retail data and enterprise data into actionable insights, reports, and presentations.

User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, all activities that occur under your account, and notifying us immediately of any unauthorized use.

Acceptable Use

You agree not to use the Service to violate any applicable laws or regulations, infringe on the intellectual property rights of others, upload malicious code or attempt to compromise our systems, share access credentials with unauthorized parties, or use the Service for any purpose other than its intended business use.

Your Data

You retain all rights to the data you upload to the Service. By uploading data, you grant Sous a limited license to process that data solely to provide the Service to you. We will not use your data for any other purpose without your consent.

You represent that you have all necessary rights to upload and process any data you provide, and that your use of the Service complies with any applicable data provider agreements.

Intellectual Property

The Service, including its original content, features, and functionality, is owned by Sous AI, Inc. and is protected by copyright, trademark, and other intellectual property laws. Our trademarks may not be used without our prior written permission.

Outputs generated by the Service based on your data are owned by you, subject to any underlying rights in the source data.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INSIGHTS OR OUTPUTS WILL BE ACCURATE OR COMPLETE.

The Service provides analytical tools and AI-assisted insights. All business decisions should be made using your own judgment, and we recommend validating important insights before acting on them.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Indemnification

You agree to indemnify and hold harmless Sous AI, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service will cease immediately, and we will delete or return your data in accordance with our data retention policies.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Contact Us

If you have questions about these Terms, please contact us at contact@asksous.ai.